Privacy Policy

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Effective Date: February 19 2025

1. Introduction

Welcome to Pest Notch & Control Solutions LLC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with Maryland state and federal laws.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and payment information.
• Service Information: Details about the pest control services you request, including service dates, types of pests, and treatment methods.
• Technical Information: IP address, browser type, and usage data when you visit our website.

3. How We Use Your Information

We use your information to:

• Provide and manage pest control services.
• Process payments and send invoices.
• Communicate with you about your services and respond to inquiries.
• Improve our services and website.
• Comply with legal obligations.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers, including our Customer Relationship Management (CRM) software, that assist us in operating our business and providing services to you.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is only accessible by authorized personnel. We comply with the Maryland Personal Information Protection Act (PIPA) by taking reasonable security measures to protect sensitive personal information from unauthorized access, use, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Opt-out of marketing communications.

7. Data Breach Notification

In the event of a data breach involving your personal information, we will promptly notify affected individuals and the Maryland Attorney General’s Office if the breach affects more than 1,000 Maryland residents.

8. Use of Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect technical information. You can control the use of cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: dsantiago@pestnotch.com
• Phone: 667-678-0900